Privacy Policy

Introduction

This Privacy Policy explains how glenthorn collects, uses, and protects your personal information when you use our website or services.

Information We Collect

We collect information you provide directly to us when:

• You submit a service request form
• You contact us via email
• You interact with our website

Personal Information

The types of personal information we may collect include:

• Name
• Email address
• Property address
• Service preferences
• Any information you choose to provide in communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and service requests
• Send you service updates and communications
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erase your personal data
• The right to restrict processing
• The right to data portability
• The right to object to processing

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. For more information, see our Cookies Policy.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

glenthorn
142 Alcester Road
Moseley, Birmingham
B13 8EE
United Kingdom
Email: [email protected]